Customer Service

Privacy Policy

This privacy and security statement describes how Bioblossom Natural Products, Inc.(Company) collects and uses the personal information that you (Clients) provide on our site at (Site).

It also describes the manner by which we safeguard your personal information, the options you have regarding our use of your personal information and how you can find or update this information.

Types of information we collect from you and their purpose

We collect the following personal information from you:

  • Contact information, such as name, email address, mailing address and phone number
  • Unique personal identifiers, such as user name, account number and password
  • Billing information, such as credit card number, expiration date, billing address and security code,

We may also collect additional information about:

  • your business (if any), such as company name, business type and size of your company
  • your age, education, gender and interests.

We may use this information to:

  • Administer your account
  • Fulfill your order, including questions related to your order
  • Send you an order confirmation
  • Respond to your customer service inquiries
  • Respond to your questions and concerns
  • Send you product information and resource material as requested

Information that we may have to share to our partner shipping companies in support of business activities

We may provide your personal information to companies that provide services to help us with our business activities, such as shipping your order or providing customer service. These companies are authorized to use your personal information only as necessary to provide these services to us on your behalf.

We will share your personal information with third parties only in the ways that are described in this privacy statement. We will never sell your personal information to third parties.

Way to update or remove individual’s personal information

You can send us a request to modify or delete any or all of your personal information through the “Contact Us” link at the top of every page on the Site.

Use of "cookies" on the website

A cookie is a piece of information stored on the customer's hard drive containing info that will enhance your experience and enjoyment of our site. For example, a cookie containing a record of past orders provides such useful features as an opportunity to easily reorder or refill any of our teas, and post reviews of the items previously purchased, as well as receive recommendation of the items we feel you will particularly enjoy.

It also holds information to gather statistical data as to which pages you visited on our Site and your Internet provider’s domain name. Please note that this information is collected anonymously and not associated with you as an individual. You may control whether your computer will accept cookies from with the preference setting of your browser. If your browser is set to reject cookies, you may still visit and shop at our site. The only drawback is that some of the experience-enhancing features listed above will not be active.

Does the Company protect information that I provide in blogs or otherwise in public areas of the Site?

No. Our Site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these public areas may be read, collected and used by others who access them. We undertake no responsibility to protect any such information, whether personal or otherwise.

For how long does the Company retain my personal information?

We will retain your information for as long as your account is active or as long as needed to fulfill your orders or other requests. If you wish to delete your account or request that we no longer use your personal information to provide you services, please so advise us via our “Contact Us” page. We will retain and use your information as necessary to comply with our legal obligations to you (or otherwise), to resolve disputes with you, and to enforce any rights we may have regarding you.


We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and interests and/or to comply with a judicial proceeding, court order, or legal process served upon us.

Your Consent

You acknowledge that this privacy and security statement is part of the Terms of Use Agreement between you and the Company regarding your access and use of the Site. By accessing, browsing, shopping or otherwise using this Site, you agree to be legally bound by all of the terms and conditions set forth in this privacy and security statement.


We may occasionally revise this privacy and security statement to reflect changes and improvements in the way we protect your personal information. We will notify you of any changes by posting the revised statement on this page. To remain apprised of the current policy, you should check this page regularly for revisions. By continuing to access, browse, shop on or otherwise use this Site, you agree to be legally bound by all of the terms and conditions set forth in the revised privacy and security statement. We reserve the right to change this privacy and security statement at any time, without advanced notice, so please review it frequently.

*This privacy and security statement was last updated on September 2015.